LEGAL REFERENCE

Hamara Privacy Policy aapke liye likha gaya hai

ddr6 mein aap ke personal information, payment details aur account activity ki suraksha hamara sabse bada qadam hai. Hum nay apna pura privacy policy Pakistan ke qanoon aur...

Encryption aur Data ProtectionJazzCash, Easypaisa, SadaPay SecureAccount Access Control

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Hamara privacy posture aur aap ka itimaan

Jab aap ddr6 par account khol te ho, hum aap ke nam, phone number, aur JazzCash/Easypaisa/SadaPay/Raast payment details collect karte hain. Yeh sab kuch sirf aap ke withdrawal aur account verification ke liye use hota hai. Hamara server encryption aur secure storage use karta hai. Aap ka login password kabhi hamara database mein plain text mein nahin raha. Ager aap supported ilaqon

mein rahe hote ho, to hamara policy Pakistan ke financial regulations ke saath align hai. Hum third-party ko aap ka data nahin bechte. Sirf internal compliance aur payment gateways ko access dete hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HUMSE RAABTA KARAIN

Privacy ke sawal k liye aap se kaise baat karain

Team online

Support Chat

Hamara live chat team 24/7 aap ke privacy questions sunte hain. Urdu mein likhe hue account issues ko solve karte hain.

Email Support

aapko aap ke data ke baare mein email bhej sakte ho. Hum 48 ghanton mein jawaab dete hain.

Account Settings

Aap apne personal details aur privacy preferences apne account mein directly change kar sakte ho.

HAMARI ZIMMEDARI

Data protection ke baare mein hamara commitment

Encrypted Storage

Aap ka sab payment aur personal data AES-256 encryption mein database mein rakhte hain. Hamara server Pakistan aur regional data...

No Third-Party Sale

Hum aap ka JazzCash ya Easypaisa linked account info kisi marketing company ko nahin bechte. Sirf internal verification aur compliance...

Password Security

Aap ke password kabhi plaintext mein hamara system mein nahin milega. Hum bcrypt hashing aur salt use karte hain har...

Session Timeout

Aap ka session 15 minit inactive hone ke baad auto-logout ho jata hai. Ye public devices par aap ke account...

Two-Factor Option

Account settings mein aap optional 2FA enable kar sakte ho apne phone number se. SMS verification withdrawal requests ko extra...

Annual Audit

Hamara privacy compliance aur data handling ko saal mein ek baar independent review karate hain. Supported regions ke local rules...

Hamara policy dusre platforms se alag kaise hai

Data Retention	Aap ka withdrawn account 90 days mein hamara active database se delete ho jata hai. Compliance ke liye sirf encrypted backup rehta hai.
Payment Gateway Access	Sirf JazzCash, Easypaisa, SadaPay aur Raast secure tokens ko store karte hain. Full card numbers kabhi nahin.
Cookie Policy	Hamara site sirf session tracking aur language preference ke liye cookies use karta hai. Marketing tracking cookies nahin hote.
Withdrawal Verification	Aap ke withdrawal request ke liye hum aap se phone number ya email se confirm karte hain. Ye fraud protection hai.
Account Recovery	Ager aap apna password bhool gaye, to SMS ya email se OTP ke zariye account back lete ho. Secret question nahin puche jaate.
Data Subject Rights	Jahan local law ijazat deta hai, aap ko apne data ko access, update aur delete karane ka right hai.
Compliance Updates	Jab Pakistan ke financial regulations badal jate hain, hum apna privacy policy immediately update karte hain.

Privacy protection ke baare mein jo aap ko janna chahiye

Secure Login

Aap ke username aur password bcrypt-hashed rahte hain. Hamara server SSL/TLS encryption use karta hai har login connection mein.

Payment Data

JazzCash, Easypaisa, SadaPay aur Raast transactions tokenized rahte hain. Aap ka actual account number hamara main database mein store nahin hota.

Withdrawal Protection

Har withdrawal request ke liye aap ko SMS confirmation chahiye. Ye unauthorized payout ko rok deta hai.

IP Logging

Aap ke login location aur IP address tracked rahte hain. Suspicious activity detect hone par account lock ho sakte hain.

Email Notification

Har withdrawal, deposit aur password change ke liye aap ko email bhejte hain. Ye aap ko unauthorized access se alert rakhta hai.

Data Deletion Request

Aap apne account ko permanent delete kara sakte ho. Compliance ke liye sirf anonymized records 7 saal tak rakhte hain.

Privacy policy ke baare mein aap ke sawal ka jawab

Bilkul nahin. Aap ka JazzCash ya Easypaisa linked account info sirf internal payment processing aur compliance verification ke liye use hota hai. Hum third-party marketing companies ko kabhi nahin bechte. Aap ke payment details fully encrypted rahte hain.

Aap ka password kabhi plaintext mein nahin rahta. Hamara system bcrypt algorithm use karta hai unique salt ke saath har password ko hash karte hain. Iska matlab ek baar encrypted hone ke baad hum original password nahin dekh sakte.

Account delete hone ke baad aap ka active data 90 days mein hamara main database se remove ho jata hai. Compliance aur financial audit ke liye anonymized records 7 saal tak rakhte hain jahan Pakistani law require karta hai.

Haan. Hum aap ke login time, location aur IP address record karte hain security ke liye. Ager suspicious activity detect hote hain to aap ko notify karte hain. Ye aap ka account unauthorized access se protect karta hai.

Haan. Aap apne account settings mein apna phone number aur email address update kar sakte ho. Password change karne ke liye aap ko current password enter karna padega. Name aur CNIC info sirf admin approval se badal sakte hain.

Haan. Har withdrawal ke liye aap ko SMS ya email confirmation chahiye. Hamara system aap ke JazzCash, Easypaisa, SadaPay ya Raast wallet ko token ke through connect karta hai jisse actual account numbers safe rahte hain.

Jab hum apna privacy policy update karte hain to aap ke email mein notification bhejte hain. Aap apne account settings mein bhi policy changes check kar sakte ho. Compliance reasons se updates lage hote hain.